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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Faculty Colleagues,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">As the fourth quarter of the Impact23 transition continues, we will continue our regular email updates that we hope shed light on the progress being made, solutions to issues, changes in timelines,
and resources available for faculty. These updates are designed to work hand-in-hand with other communication channels such as office hours, web updates, and campus publications. To catch up on previous updates, feel free to visit:
</span><a href="https://drive.google.com/drive/u/1/folders/13EU_jcpzxx2nEmDoJCILv4XkP-7fmMRv"><span style="font-size:12.0pt">https://drive.google.com/drive/u/1/folders/13EU_jcpzxx2nEmDoJCILv4XkP-7fmMRv</span></a><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Staying informed is key! The
<i>Known Issues Tracker</i> is regularly updated and can be accessed at: </span><a href="https://impact23.ucr.edu/known-issues-tracker"><span style="font-size:12.0pt">https://impact23.ucr.edu/known-issues-tracker</span></a><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">For a comprehensive update for the entire campus, don’t miss out on the latest newsletter at:</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://impact23.ucr.edu/insider-news-digest#insider-newsletters"><span style="font-size:12.0pt">https://impact23.ucr.edu/insider-news-digest#insider-newsletters</span></a><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;color:black">KEY FACULTY UPDATES</span></i></b><i><span style="font-size:12.0pt;color:black;background:#E6E6E6"><o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Oracle Procurement Approvals via Email:</span></u></b><span style="font-size:12.0pt;color:black"> Although some issues with approvals via email in Oracle were addressed, the project team
discovered another issue where email approvals were delayed and appeared not to work. Oracle acknowledged and deployed a fix to our environment on April 20, which we confirmed was successful. In addition to fixing the bug, we have also learned that the Bell
Icon notifications in Oracle only update every 15 minutes even if an action has been taken. As such, users who check the Bell notifications quickly after an email approval may not see it updated for a few minutes. The project team is working on training and
guidance to assist users with expected functionality, which will also be included in a future faculty email update.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Web Recharge Tool</span></u></b><span style="font-size:12.0pt;color:black">:
<b>As of March 27, all remaining Service Providers have been activated in the new Web Recharge system and can start billing for services, including backdated services provided since Oracle deployment.
</b>Service Providers may take some time to get caught up on the billing backlog, but charges should already start posting against appropriate funds in the coming weeks, with the goal of being caught up before 6/30/2024, at the close of the Fiscal Year.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Reimbursement Payments from Concur:</span></u></b><span style="font-size:12.0pt;color:black"> The ongoing situation with certain transactions not being processed as expected into Oracle is
being actively addressed as a matter of priority. Specifically, system and process enhancements have been made to increase data reliability, and for enhanced usability, with the goal of clearing hurdles for Concur payment processing. To learn how to avoid
these issues, please refer to the Known Issue Information at </span><a href="https://impact23.ucr.edu/known-issues/2023/12/15/concur-expense-reports-not-paid-and-not-appearing-ledger-or-looker"><span style="font-size:12.0pt">https://impact23.ucr.edu/known-issues/2023/12/15/concur-expense-reports-not-paid-and-not-appearing-ledger-or-looker</span></a><span style="font-size:12.0pt">
for additional guidance.</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_Hlk164845144"><b><u><span style="font-size:12.0pt;color:black">Re-Distribution of Kuali Award Notifications<o:p></o:p></span></u></b></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk164845144"><span style="font-size:12.0pt;color:black">Between November 2023 and February 2024, some Campus Award Notices (CANs) were not received by their intended recipients due to an email security block.
A fix has been implemented, and to ensure everyone is up to date, all CANs sent during the affected period are being manually re-sent. This process involves the re-distribution of 440 award versions and is expected to be completed throughout April. These re-sent
notifications will be clearly marked as “DUPLICATE” to avoid any confusion. For more detailed information:
</span></span><a href="https://impact23.ucr.edu/announcement/2024/04/02/re-distribution-kuali-award-notifications"><span style="mso-bookmark:_Hlk164845144"><span style="font-size:12.0pt">https://impact23.ucr.edu/announcement/2024/04/02/re-distribution-kuali-award-notifications</span></span><span style="mso-bookmark:_Hlk164845144"></span></a><span style="mso-bookmark:_Hlk164845144"><span style="font-size:12.0pt">,
or those with specific questions can reach out to </span></span><a href="mailto:kualisupport@ucr.edu"><span style="mso-bookmark:_Hlk164845144"><span style="font-size:12.0pt">kualisupport@ucr.edu</span></span><span style="mso-bookmark:_Hlk164845144"></span></a><span style="mso-bookmark:_Hlk164845144"><span style="font-size:12.0pt">.
<span style="color:black"><o:p></o:p></span></span></span></p>
<span style="mso-bookmark:_Hlk164845144"></span>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Charges for Closed Contracts and Grants</span></u></b><span style="font-size:12.0pt;color:black">: In cases where transactions have not yet posted to a C&G Award that is now closed, please
contact your departmental FAO and/or your Organization CFAO for assistance. They will collaborate with the EMF team to explore viable solutions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Payroll Certification System</span></u></b><span style="font-size:12.0pt;color:black">: The technical team is currently working on the development of the new Payroll Certification System
under Oracle/COA. This system is being prioritized for a smooth transition for faculty members before the end of the Spring quarter and fiscal year.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Graduate Student Pay</span></u></b><span style="font-size:12.0pt;color:black">: Several cases of graduate students not getting paid have been brought to the attention of the Impact23 team.
At this time, this is understood to be a UCPath issue, and not related to the Oracle implementation. These issues should be addressed with the respective UCPath Service Center. If you discover a Graduate Student Payment not related to UCPath, please contact
your respective departmental Financial Manager for review and possible escalation.<i><u><o:p></o:p></u></i></span></p>
<p class="MsoNormal" style="line-height:200%"><b><i><span style="font-size:12.0pt;line-height:200%;color:black"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="line-height:200%"><b><i><span style="font-size:12.0pt;line-height:200%;color:black">RESOURCES FOR FACULTY</span></i></b><span style="font-size:12.0pt;line-height:200%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Faculty members, along with the organization’s finance and administration staff, have access to various resources for effective navigation of Impact23.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Impact23 Meetings
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Stay updated with Impact23-related meetings and office hours by visiting the Impact23 calendar.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">These sessions provide updates on stabilization efforts and address current issues. Access the calendar here:
</span><a href="https://impact23.ucr.edu/impact23-calendar"><span style="font-size:12.0pt;color:black">https://impact23.ucr.edu/impact23-calendar</span></a><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The April Town Hall will be a User Group Meeting instead. This is a great opportunity for your financial administrators to learn about all the latest updates. The date and time remain unchanged:
April 30th, from 10:30 to 11:30 am. </span><a href="https://impact23.ucr.edu/impact23-calendar"><span style="font-size:12.0pt">Calendar Link.</span></a><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;color:black">Concierge <o:p>
</o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">For Impact23 system-related inquiries, reach out to the Concierge Helpline at (951) 827-9990 or submit a ticket here:
</span><a href="https://impact23.ucr.edu/request-help-ticket"><span style="font-size:12.0pt;color:black">https://impact23.ucr.edu/request-help-ticket</span></a><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The dedicated team is diligently progressing towards system stabilization to ensure minimal impact on UC Riverside’s mission and essential work. For any inquiries or feedback, please feel free
to reach out at: </span><a href="mailto:Impact23@ucr.edu"><span style="font-size:12.0pt;color:black">Impact23@ucr.edu</span></a><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Sincerely, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Gerry Bomotti on behalf of the Impact23 Executive Steering Committee </span><span style="font-size:12.0pt"><br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif;color:#1F497D">Vice Chancellor and CFO<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Planning, Budget & Administration
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">4118 Hinderaker Hall<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">900 University Ave., Riverside, CA 92521<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#2F5496">Office: 951-827-7312
</span><span style="font-family:"Arial",sans-serif;color:#1F4E79">|</span><span style="font-size:12.0pt;color:gray">
</span><span style="font-size:12.0pt;color:#2F5496">Cell: </span><span style="font-family:"Arial",sans-serif;color:#2F5496">702-232-5267<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><a href="mailto:gerry.bomotti@ucr.edu"><span style="color:#0563C1">gerry.bomotti@ucr.edu</span></a></span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
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