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<p class="MsoNormal"><span style="font-size:12.0pt">Dear Colleagues, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black">The Impact23 Stabilization Digest provides essential updates and resolutions related to the financial system replacement program.
</span><span style="font-size:12.0pt">Please take a few minutes to read the <a href="https://clt1411124.bmeurl.co/FDA8BFB">
Stabilization Digest</a> and <b><i>share it with your departmental teams as appropriate.</i></b></span><span class="normaltextrun"><b><o:p></o:p></b></span></p>
<p class="paragraph" style="margin:0in;margin-bottom:.0001pt;vertical-align:baseline">
<span class="normaltextrun"><span style="font-size:12.0pt">For inquiries related to the Impact23 program,
</span></span><span style="font-size:12.0pt">you can submit a ticket in the <span style="color:#383838">
<a href="https://clt1411124.benchurl.com/c/l?u=FB9DA74&e=168120B&c=158834&t=0&email=75PL8PiJTq4R2khdnasRIzciHg%2FVbFy1&seq=1" target="_blank" title="https://clt1411124.benchurl.com/c/l?u=fb9da74&e=168120b&c=158834&t=0&email=75pl8pijtq4r2khdnasrizcihg%2fvbfy1&seq=1">Finance
& Administration Support portal</a> </span>and click "Request Help,” or call the Concierge helpline at
<strong><span style="font-family:"Calibri",sans-serif">951-827-9990</span></strong>. Agents are available M-F from 9 am to 4 pm (closed for lunch from 12 - 1 pm).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt"><br>
Sincerely,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:12.0pt">Asirra Suguitan<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:12.0pt">Impact23 Functional Lead and Assistant Controller
<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="250" height="77" style="width:2.6041in;height:.802in" id="_x0000_i1025" src="cid:image001.png@01D9B9B4.C2AA41D0" alt="ucr-logo-email"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="line-height:0%"><span style="font-size:1.0pt">Financial System Replacement Program<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1026" src="https://clt1411124.benchurl.com/c/o?e=1696462&c=158834&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&relid=AFA2134"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#3C464D">1st</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#003DA5">
</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#383838">Edition<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#003DA5">Update on Impact23 Financial System Replacement Program Go-Live</span></strong><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:150%"><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838">On July 5th, the core Impact23 systems were deployed. The overall system implementation has been successful.
Several hundred individuals have completed the online and live training sessions, are able to access the new systems, and have successfully processed transactions. The campus community has diligently reported issues and the team is actively working to respond
to inquiries and coordinate the resolution of issues. It is important to keep the campus advised of known issues, temporary workarounds and the status of resolution. The program team is working diligently to prioritize and promptly address these situations
and will provide regular updates through this digest and the Impact23 website. Your collaboration, patience and support are sincerely appreciated.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:white">Updates & Resolutions</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:125%"><strong><span style="font-size:12.0pt;line-height:125%;font-family:"Arial",sans-serif;color:#FF671F">Known Issues Tracker</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Is your issue unique or part of a larger known issue? Search the <u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB2&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">Known
Issues Tracker</span></a></u> to see current issues, descriptions, workarounds, status, and when they were identified.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#003DA5">Boundary Systems & Chart of Accounts</span></strong><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Chart of Accounts Reminder (including </span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">for UCPath and Position Funding Tool)</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Contracts and grants projects (i.e., project values beginning with “K”) may not utilize the Flex1 and Flex2
fields. As discussed in COA training, the Projects Portfolio Management (PPM) module uses the POETAF values. Any boundary system that utilizes the GL chartstring involving a “K” project will automatically interface with PPM using the POETAF. To keep all systems
synchronized, a GL chartstring using a “K” project value must use the default Flex1 and Flex2 values (i.e., all zeros). </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Friendly reminder, non-contract and grant funds associated with a faculty member’s portfolio of resources
should be coded using the appropriate Flex2 value in the budget and financial transactions. These actions will enable the generation of non-contract and grant faculty portfolio reports.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Several departments have requested additional K project values to assist with tracking expenditures for
contract and grant awards. The Accounting Office will be developing criteria and procedures for these requests in the coming weeks. Stay tuned for further updates and information to be shared soon.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Guest Traveler Routing: Deployment Update</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">We expect that Concur Delegates will be able to assign affiliate (guest traveler) routing for use in Concur this week.
In the meantime, we encourage users to take the first step and request a new Oracle Supplier so that it is ready for Concur use once the new system is available. Note that the "UCR Supplier Requestor JR" is needed to request a new Oracle Supplier.
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB3&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">Learn how to request a Supplier</span></a></u>. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">EACS: Department SAA Provisioning Request
</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Department SAAs play an important role in provisioning access to our campus users. Various requests have
been distributed to Department SAAs regarding important role provisioning related to the new systems
<br>
to enable the appropriate workflow of transactions and system integration, such as the need to immediately provision:</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#383838;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:125%;mso-list:l3 level1 lfo3">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">Concur Phase II roles, specifically PCard Holder and Financial Approver, to enable the US Bank interface of PCard transactions.
<a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB4&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">
Click for guidance</a>. <o:p></o:p></span></li><li class="MsoNormal" style="color:#383838;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:125%;mso-list:l3 level1 lfo3">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">All roles involved in the procurement workflow, such as Procurement Financial Approver, Payables Financial Approver and Receiving roles for every Accountability Structure containing
a Procurement Transactor. Without these roles, the routing will fail and the transactions cannot proceed.<o:p></o:p></span></li><li class="MsoNormal" style="color:#383838;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:125%;mso-list:l3 level1 lfo3">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">Oracle Financials Training Roles: Please note that participants cannot join training workshops without appropriate roles assigned by the Dept. SAA in Oracle Financials Training,
which is separate from production (Oracle Financials). <a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB5&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">
Click to view roles</a>. <strong><span style="font-family:"Arial",sans-serif"> </span>
</strong><o:p></o:p></span></li></ul>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">ePay: Issue Resolved
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">for ePay Connection </span></strong><br>
<strong><span style="font-family:"Arial",sans-serif">to Suppliers</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The integration between the Oracle Supplier database and ePay has been resolved. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#003DA5">Concur Travel and Expense</span></strong><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div id="dv_5">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Issue Resolved for</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Concur Login</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The login issue with the R'Space Authorized App Concur Travel and Expense has been resolved. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Pending ERP
</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Validation Message </span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">As part of the system integration with the Oracle Financials, all Concur Requests and Expense Reports undergo
a COA Validation check between the systems. During this process, the Requests and Expense Reports status will display as "Pending ERP Validation" until the check is completed. It is important to be aware that requests/reports will not be sent for approval
until the check has passed. The COA Validation check is conducted at regular intervals, approximately every 20 minutes. This validation helps maintain the integrity of the financial data and ensures that any potential discrepancies or errors are promptly identified
and resolved. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Before submitting a request or report, please ensure that the "Header" information is complete. This includes
verifying the validity of Org, Accountability Structure, and Chart of Accounts information; otherwise, the submission will be returned.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div id="dv_1">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
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<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Concur Financial Approver Workflow
</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">We encountered a one-time cutover issue where Concur users submitted an Expense Report into the workflow
before certain data, such as the Financial Approver, was fully updated. Consequently, the Expense Report is stuck and unable to proceed to final approval. These reports will be returned to the respective users for subsequent resubmission. The resubmitted Expense
Report will now have the appropriate approvers assigned in the workflow. We apologize for any inconvenience caused.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div id="dv_25">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="200" style="width:150.0pt;word-break:break-word">
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<div>
<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#003DA5">Oracle Budget & Oracle COA Management</span></strong><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Budget Search</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<td valign="top" style="padding:3.75pt 7.5pt 3.75pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Most budgets were loaded into Oracle without using Flex fields. Therefore, when viewing the budget in Oracle,
defaulting to the NO FLEX option is recommended unless any budgets have explicitly moved. Friendly reminder to code the Flex2 value on non-contract and grant faculty portfolios to facilitate reporting to our faculty.
</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div id="dv_23">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
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<tbody>
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<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Temp Adjustments Needed to Process Transactions</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The COA validation process involves a check to ensure that the COA elements (entity, fund, activity, function,
program, project) are linked via a valid budget entry. Permanent budgets as of 5/31 converted to Oracle Budget, but the carry forward balances associated with COA combinations in permanently budgeted funds were not. If a COA combination does not exist AND
it is anticipated that there will be carry forward funding into FY24, the current workaround is to do a Temp Adjustment moving $1 from BC75 to another BC to process transactions (similar to a Zero$ BEA). Note this workaround should only be performed if the
COA combination is valid and a carryforward budget is reasonably expected. Final 6/30 Perm Budgets will be loaded by 7/24, and Final Rollover (CFD) Balances will be loaded in early August.
</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Find Correct Function
</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">for Your Transactions</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The conversion of budget data included a function clean-up. The administrative functions in Colleges/Schools
used to be function 40, but it should be function 43, for example. Please run the Activity Summary in Oracle Budget to see the correct function to use for your transactions.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<div id="dv_26">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Flex2 Request</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<td valign="top" style="padding:0in 0in 0in 0in">
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<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">To request new Flex2 values, the Org CFAO should submit the request to
<u><a href="mailto:stephm@ucr.edu"><span style="text-decoration:none">stephm@ucr.edu</span></a></u>. Please ensure the request includes the following: 1) First and Last Name, 2) NetID, 3) Employee ID, and 4) The non-C&G fund sources that require tracking with
the Flex2 value.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
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<td style="padding:0in 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border:none;border-top:solid #E1E1E1 1.0pt">
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<div id="dv_30">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="200" style="width:150.0pt;word-break:break-word">
<tbody>
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<td valign="top" style="padding:0in 7.5pt 0in 7.5pt"></td>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="400" style="width:300.0pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
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<td valign="top" style="padding:0in 7.5pt 0in 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#003DA5">Oracle Financials</span></strong><span style="font-size:10.5pt;line-height:150%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
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<td valign="top" style="padding:3.75pt 7.5pt 3.75pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Issue Resolved for
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">Auto-rejection of Requisitions and POs </span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
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<td style="padding:0in 0in 0in 0in"></td>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
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<td valign="top" style="padding:3.75pt 7.5pt 3.75pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Auto-rejection errors are resolved for Departments that have established Transactors/Financial Approvers
at the Org-level vs. the Department-level. In cases where routing is set up solely at the Org-level, the Requisition/PO will now search up the Accountability Structure and locate routing up to the Org-level.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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</tbody>
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</div>
<div id="dv_9">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
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<td style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
<tbody>
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Issue Resolved for Punchout PO Transmission to Supplier</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
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<td style="padding:0in 0in 0in 0in"></td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:125%">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The issue regarding transmitting Purchase Orders (POs) to punchout Suppliers in Oracle Procurement has been successfully resolved. All orders generated since the go-live
phase have been effectively communicated to the respective suppliers for fulfillment. As a result, no further action is required from the departments, with the exception of new orders for suppliers CDW and Grainger:</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Grainger PunchOut:
</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Please note the Grainger issue is resolved, and orders are in the process of being re-communicated to the supplier. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<br>
<br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">CDW PunchOut: </span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Due to communication issues,</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<br>
</span><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">CDW is not receiving UCR purchase orders. Please be aware that this issue is on the supplier side and unrelated to Oracle, and resolution is expected this week.
To temporarily overcome this situation, we recommend the following workaround:</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<br>
<br>
</span><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">After creating the Purchase Order (PO), Department Transactors can download the PDF version of the PO and manually send a copy to the respective supplier via
email. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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</td>
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</tbody>
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</td>
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</tbody>
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</td>
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</tbody>
</table>
</div>
</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
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<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Purchase Order (PO) Conversion Reminder</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Specific base criteria were used to determine conversion eligibility for each PO type. However, due to
variances in data structures between eBuy and Oracle, it is possible that certain POs meeting the criteria may not have successfully converted. Read
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB6&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">Purchase Order Conversion for Oracle Procurement</span></a></u> for
guidance and next steps.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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</td>
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</tbody>
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</td>
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</tbody>
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</div>
<div id="dv_31">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
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<td style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
<tbody>
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<td valign="top" style="padding:3.75pt 7.5pt 3.75pt 7.5pt">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Invoice Approval Notifications</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:3.75pt 7.5pt 3.75pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Department Fiscal Approvers are receiving notifications for invoices outside their Accountability Structure.
This issue is in testing; we expect a resolution this week.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
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</tbody>
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</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 15.0pt 0in 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
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</div>
<div id="dv_18">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Requisition Approval Workflow</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
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<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:125%">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">There are known issues with approval routing. To understand how it should function, view this <u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB7&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">slide</span></a></u>.<strong><span style="font-family:"Arial",sans-serif">
</span></strong></span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="line-height:125%"><em><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#FF671F">Caution! Avoid common pitfalls in Requisition routing. </span></b></em><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Reduced Tax Rate & Compliance with BUS-70:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">When selecting "Yes" for reduced tax rate or BUS-70, carefully evaluate if the order qualifies. In most cases, the answer
is no. Incorrectly selecting "Yes" will route the requisition for unnecessary Central Procurement approval. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<br>
<br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Owning Department Field:
</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">This field affects the approval routing for your requisition, so it is important that the appropriate ORG, DIV, or Department value is entered to ensure
the requisition routes to the appropriate approver(s). <strong><span style="font-family:"Arial",sans-serif">
</span></strong></span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Department Transactor:
</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">If you are the Department Transactor, make sure to enter YOUR NAME in the suggested buyer field for orders below $10,000. This helps with routing the
approval correctly. If you have not been assigned as the Transactor, go back to Process Requisition and reassign it to yourself. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</div>
</td>
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</tbody>
</table>
</td>
</tr>
</tbody>
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</tbody>
</table>
</div>
</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Create Requisition
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">using PCard</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Check out the OGL guide on this topic. It is also included in the <a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB8&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">Buying
and Paying Workshop</a> with a <a href="https://clt1411124.benchurl.com/c/l?u=FDA8CB9&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">
case study</a> on this specific process. To view the step-by-step PDF guide for Create Requisition using PCard, please visit
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBA&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">here</span></a></u>. Please note this process is optional to assist
units with tracking requests fulfilled with the PCard.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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<div id="dv_28">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Freight Line, and
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">Only the Freight Line!</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">When a requisition you created is approved, the next steps are creating the PO, completing the freight
lines, and then communicating it to the supplier. <strong><span style="font-family:"Arial",sans-serif">Caution!
</span></strong>ONLY complete the freight line (if there is one). Closing all the rows will close the PO. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
</table>
</td>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Where is “Okay to Pay”? for Receivers</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Reminder, “Okay to Pay” is not an Oracle term. A department-designated Receiver is identified for each
department (due to the separation of duties, this should be a different person than the Transactor). If you are a Receiver that needs support, many Oracle Guided Learning guides are available to walk you through new processes (ex., Receipt Types, Create Receipt,
and Partial Receipting).</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">If you are getting Receiver notifications but are not the Receiver, create and submit a change order to the PO to update the Receiver to the correct individual. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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<div id="dv_47">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_image">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
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<td style="padding:15.0pt 15.0pt 15.0pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="560" style="width:5.8333in" id="_x0000_i1028" src="https://images.benchmarkemail.com/client1411124/image14272949.png"><o:p></o:p></p>
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</tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
<tr>
<td valign="top" style="padding:11.25pt 7.5pt 11.25pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Column added to the
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">UCR Purchase Order Encumbrance Report</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:11.25pt 7.5pt 11.25pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">This column was added to reflect the Burden Cost, aka "indirect costs" associated with Contract and Grant
PO purchases. For further guidance on this topic, you can refer to the resource:
<a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBB&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_new">
Contract and Grants Burden Costs Guide</a>. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
<br>
<br>
</span><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The column was added so that the encumbrance total on the Financial Transaction Detail Report would align with the amounts reported on the UCR Purchase Order
Encumbrance Report.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
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</tbody>
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</td>
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</td>
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</tbody>
</table>
</div>
<div id="dv_33">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_image">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:3.75pt 7.5pt 3.75pt 7.5pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="580" style="width:6.0416in" id="_x0000_i1029" src="https://images.benchmarkemail.com/client1411124/image14266731.png"><o:p></o:p></p>
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</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="background:#003DA5;padding:15.0pt 15.0pt 15.0pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:white">Training & Support</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="dv_41">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#383838"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in" name="blk_text">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;word-break:break-word" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in;background-color:rgba(0, 0, 0, 0)">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt;word-break:break-word">
<tbody>
<tr>
<td valign="top" style="padding:11.25pt 7.5pt 11.25pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">System Access</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="5" style="width:3.75pt;float:right" name="tblGtr">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;word-break:break-word" name="tblCell">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" width="397" style="width:297.75pt;background-color:rgba(0, 0, 0, 0);float:right" name="tblText">
<tbody>
<tr>
<td valign="top" style="padding:11.25pt 7.5pt 11.25pt 7.5pt;background-color:rgba(0, 0, 0, 0);float:right">
<div>
<div>
<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">To obtain access to a new system, users are required to collaborate with their Department SAA (System Access Administrator).
To locate your Department SAA in <u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBC&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">R'Space</span></a></u>, please follow
these steps:</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
<div>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#383838;line-height:125%;mso-list:l0 level1 lfo6">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">Click on EACS Accountability Report<o:p></o:p></span></li><li class="MsoNormal" style="color:#383838;line-height:125%;mso-list:l0 level1 lfo6">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">Select Click here for SAA Names<o:p></o:p></span></li><li class="MsoNormal" style="color:#383838;line-height:125%;mso-list:l0 level1 lfo6">
<span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif">Search for your SAA by Org Value<o:p></o:p></span></li></ul>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="198" style="width:148.5pt">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<div>
<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">PCard Questions?</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
</div>
</td>
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</tbody>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Take the new and improved Procurement Card (PCard) Training under the
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBD&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">Specialized Processes and Programs</span></a></u> learning path! It
includes requesting a PCard, using the PCard, Expense Report processing, and more! Important reminders regarding PCard usage:</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">PCard EACS Setup:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> To ensure card transactions
are associated with the correct profile in Concur, PCard Holders must be set up in EACS.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Timing of Card Charges:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> Card charges typically
appear in Concur within 3-5 days after the purchase is made.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">PCard Expense Reports:
</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">It is essential to submit the PCard Expense Report to your Financial Approver by the <strong><span style="font-family:"Arial",sans-serif">28th </span></strong>of
the month (allowing three days after the 25th statement closing for transactions to post and for you to distribute within the same period) and ensure approval before the last day of each month.
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBE&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">Access this detailed step-by-step guide for completing the monthly PCard
Expense Reports</span></a></u>.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Impact23 3-Tiered
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">Support Framework</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Tier 1:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">
Self-service options include <u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CBF&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">training</span></a></u>, Oracle Guided
Learning (OGL), and information on the website. Take the learning paths relevant to your role, focusing on the specific modules you need.
<u><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC0&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="text-decoration:none">OGL guides</span></a></u> can be printed or emailed for step-by-step
instructions.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Tier 2:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> Ask your peers for help using
<a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC1&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">
SLACK<span style="text-decoration:none"> </span></a>channels. There are two types of channels: Org-channels and Community of Practice channels. Visit the website to learn more and find the Channel Owners for each Org. Department SMAs and Extended Testers are
supporting inquiries and helping identify issues during stabilization. If your question or problem persists, attend <a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC2&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">Office
Hours</a> and/or submit a ticket! </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Tier 3:</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"> Reach out to the Concierge team
for further assistance. You can submit a ticket in the <a href="https://clt1411124.benchurl.com/c/l?u=FB9DA74&e=168120B&c=158834&t=0&email=75PL8PiJTq4R2khdnasRIzciHg%2FVbFy1&seq=1" target="_blank" title="https://clt1411124.benchurl.com/c/l?u=fb9da74&e=168120b&c=158834&t=0&email=75pl8pijtq4r2khdnasrizcihg%2fvbfy1&seq=1">
Finance & Administration Support portal</a> and click "Request Help." Alternatively, you can call the Concierge helpline at
</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
</span><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">951-827-9990</span></strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">. Agents are available M-F from
9 am to 4 pm (closed for lunch from 12 - 1 pm).</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Duplicate Tickets,
</span></strong><b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><br>
<strong><span style="font-family:"Arial",sans-serif">Emails, and Calls</span></strong></span></b><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">To ensure efficient handling of your inquires, we request that you submit them through either the portal or the concierge
helpline. Sending feedback emails or reaching out to individual contacts results in multiple records and slows down our response time while also impacting our ability to prioritize and coordinate resolutions. We appreciate your support!</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">Frequently Asked Questions
</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">If you have a question, check out the frequently asked questions (<a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC3&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">Oracle
FAQs</a>, <a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC4&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank">
Concur FAQs</a>) to see if the question has been answered there! Many of these questions bubbled up from the Workshop portion of the training paths.</span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><strong><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#003DA5">Happy 1st Edition of the Stabilization Digest!</span></strong><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:125%"><span style="font-size:11.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838">The Impact23 program team will share new information and important updates related to Oracle, Concur, Boundary Systems,
and Financial Reporting. </span><span style="font-size:10.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#383838"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#64656C"><a href="https://clt1411124.benchurl.com/c/l?u=FDA8CC6&e=1696462&c=158834&t=0&l=B3E625AF&email=Yhj5eJcT5vF0Xu1EkKXg8aBanR218rId&seq=1" target="_blank"><span style="color:#64656C;text-decoration:none">Finance
and Administration Support</span></a><o:p></o:p></span></p>
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