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<p class="MsoNormal"><span style="font-size:14.0pt">Dear Colleagues,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Please share the below message with staff this may affect.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:14.0pt">Good News!<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">We are pleased to inform you that the critical issue with our tax calculation engine, ONESOURCE, has been successfully resolved as of 2:30 PM today.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">As you are aware, since this morning, March 15th, at 9:00 AM PST, users were unable to submit Requisitions, Purchase Orders, and/or PO Change Orders due to system degradation issues.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">Now that the issue has been fixed, you may resume normal operations and process Requisitions, Purchase Orders, and/or PO Change Orders without any restrictions.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">For more information, please visit: <a href="https://impact23.ucr.edu/known-issues/2024/03/15/procurement-and-payables-0" target="_blank" title="https://impact23.ucr.edu/known-issues/2024/03/15/procurement-and-payables-0">
https://impact23.ucr.edu/known-issues/2024/03/15/procurement-and-payables-0</a><o:p></o:p></span></p>
<p><span style="font-size:14.0pt">Thank you for your patience and cooperation during this time.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">Sincerely,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:14.0pt">Asirra Suguitan<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:14.0pt">Impact23 Functional Lead and Campus Controller<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><img border="0" width="249" height="77" style="width:2.5937in;height:.802in" id="_x0000_i1025" src="cid:image001.png@01DA76EF.331FE300" alt="ucr-logo-email"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Asirra Suguitan <br>
<b>Sent:</b> Friday, March 15, 2024 10:40 AM<br>
<b>To:</b> <a href="mailto:oraclefinancials-depttransactors-request@lists.ucr.edu">
oraclefinancials-depttransactors-request@lists.ucr.edu</a>; <a href="mailto:oraclefinancials-ptpapprovers-request@lists.ucr.edu">
oraclefinancials-ptpapprovers-request@lists.ucr.edu</a>; <a href="mailto:oraclefinancials-purchasingdept@lists.ucr.edu">
oraclefinancials-purchasingdept@lists.ucr.edu</a><br>
<b>Subject:</b> Do Not Submit Requisitions, Purchase Orders, and/or PO Change Requests<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:14.0pt">Dear Colleagues,<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">This message is to inform you about a critical issue that has arisen with our tax calculation engine for Oracle Procurement and Payables, ONESOURCE, since Friday, March 15th, at 9:00 AM PST.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">This issue is currently preventing users from successfully submitting Requisitions, Purchase Orders, and PO Change Requests. To mitigate any further complications, users are to
<strong><span style="font-family:"Calibri",sans-serif">refrain from processing Requisitions, Purchase Orders, and/or PO Change Requests until further notice</span></strong>.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">The root cause of this problem lies in ONESOURCE experiencing system degradation issues, which are directly impacting both Oracle Procurement and AP modules. Rest assured, our dedicated team is actively monitoring the status
and working diligently to resolve this matter.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">As of now, we anticipate that the issue will be resolved
<strong><span style="font-family:"Calibri",sans-serif">today before the end of the day (EOD)</span></strong>. We will keep you updated on the progress and provide further instructions once ONESOURCE is fully operational again. Your cooperation and understanding
during this challenging time are greatly appreciated. <o:p></o:p></span></p>
<p><span style="font-size:14.0pt">Thank you for your attention to this matter.<o:p></o:p></span></p>
<p><span style="font-size:14.0pt">Sincerely,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:12.0pt">Asirra Suguitan<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:12.0pt">Impact23 Functional Lead and Campus Controller<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><img border="0" width="249" height="77" style="width:2.5937in;height:.802in" id="Picture_x0020_1" src="cid:image001.png@01DA76EF.331FE300" alt="ucr-logo-email"></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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