From its at ucr.edu Tue Aug 12 14:36:13 2025 From: its at ucr.edu (UCR Information Technology Solutions) Date: Tue, 12 Aug 2025 14:36:13 -0700 Subject: [Students] Notice: Campus IT Services Will Be Temporarily Unavailable on August 13, 2025 Message-ID: [image: image] Please Plan for Campus IT Services to Be Temporarily Unavailable August 13 Highlanders, Please be advised that all campus IT services will experience a scheduled unavailability between 12:01 AM to 8:00 AM on Wednesday, August 13, 2025. This essential downtime is dedicated to the critical first phase of our data center Uninterruptible Power Supply (UPS) installation. This vital project is led by our colleagues in Planning, Design, and Construction (PD&C) and Facilities Services (FS), in partnership with Information Technology Solutions (ITS), to enhance the resilience and reliability of our IT infrastructure. Please note: - Single sign-on (SSO) services will be affected by this maintenance and, as a result, campus users will not be able to access any campus services during this planned maintenance period. - Mail routing and delivery will be impacted by this maintenance. - Phone lines may be inoperable during the maintenance period. However, campus users may use Zoom Phone to contact campus emergency services by installing the Zoom mobile app on their devices and signing in using their UCR credentials ahead of the planned maintenance period. - While ITS-managed services will be unavailable during the planned maintenance window, ITS does not anticipate service disruptions outside of this timeframe. In the event you experience a service disruption outside of the scheduled maintenance window, please report it at https://its.ucr.edu/help or 951-827-4848. - This is the first of two data center maintenance events. You will be notified again before the next maintenance event takes place. We appreciate your understanding and cooperation. Please refer to techalerts.ucr.edu for the status of this maintenance event and the list of affected campus services (Note: UCR TechAlerts is also accessible via mobile data). Sincerely, UCR Information Technology Solutions Information Technology Solutions Computing & Communications Building 900 University Ave. Riverside, CA 92521 951-827-4848 | its.ucr.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image Type: image/png Size: 40409 bytes Desc: not available URL: