[Students] Login Services Restored for Authorized Applications

[UCR Information Technology Solutions]

[image: image]
Notice: SSO Services Restored

Dear Highlander Community,

The campus experienced a widespread disruption to single sign-on (SSO)
services from approximately 11 AM until 12 PM. The issue has been
successfully resolved and access to authorized services have been fully
restored.

The underlying issue–an unexpected certificate error affecting user
login–has been corrected. If you are still experiencing login issues or
seeing a "connection is not private" error, please try clearing your web
browser's cache and cookies, or try logging in using an incognito or
private browsing window. If the issue persists, please submit a support
ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false>
.

We apologize for the inconvenience and disruption this caused to your day.
Thank you for your patience as our teams worked urgently to resolve the
issue and fully restore services.

Sincerely,

Jeremy Fisher

Executive Director of Infrastructure



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://scotmail.ucr.edu/pipermail/students/attachments/20260617/88eb22ec/attachment-0001.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image
Type: image/png
Size: 40409 bytes
Desc: not available
URL: <https://scotmail.ucr.edu/pipermail/students/attachments/20260617/88eb22ec/attachment-0001.png>