[Students] Canvas Access Restored Following Security Review

[UCR Information Technology Solutions]

[image: image]
Notice: Canvas Access Restored Following Security Assessment

Dear Highlander Community,

Canvas access has been restored following a security assessment of the
system. Thank you for your patience while we worked to ensure that the
system is ready.

The preliminary review was performed by a third-party cybersecurity vendor
and reviewed by the UC Office of the President and each campus’s Chief
Information Security Officer. While the assessment has provided the
assurance needed to restore access to Canvas, a holistic review is
underway.

Students and faculty may now resume instructional activities in Canvas by
logging into the central authentication system with their UCR NetID and
using Duo multi-factor authentication.

To learn more about this incident, please refer to the ITS Blog
<https://its.ucr.edu/blog/2026/05/07/monitoring-nationwide-security-breach-involving-canvas>
and Instructure’s Security Incident Update & FAQs
<https://www.instructure.com/incident_update>. The UC Office of the
President will also continue to provide any relevant updates to the UC
community
<https://ucnet.universityofcalifornia.edu/employee-news/nationwide-security-breach-involving-canvas/>
.

Please contact ITS if you need technical assistance, encounter login
issues, system issues, or need to report information security concerns
related to Canvas. We are actively supporting Canvas access this weekend.
To request IT support, please submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=Which%20category%20application%20or%20system%20are%20you%20having%20issues%20with%20-%20Teaching%20and%20Learning>
.

Sincerely,

Matthew Gunkel

Chief Information Officer and Associate Vice Chancellor

Dewight Kramer

Chief Information Security Officer



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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