<div dir="ltr"><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">UC Riverside has recently learned that names, Social
Security numbers and other personal information of some members of the UC
community may have been used in attempts to open unauthorized bank accounts at
financial institutions such as Chime and Go2Bank. Some of these UC community
members are receiving emails from these institutions asking them to confirm a
new account by clicking on a link in the email. It is unclear how personal
information was obtained to open these unauthorized accounts.</p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">UC has been in touch with both Chime and Go2Bank, and both
companies are currently cooperating with UC to investigate this incident. It
appears that personnel at other companies have also received similar emails
from Chime and Go2Bank. Chime has closed some accounts and is researching
whether other accounts are authorized or not. We are currently awaiting more
information from Go2Bank.</p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">UCR community members are encouraged to watch for suspicious
emails from either of these institutions. If you receive one of these emails,
do not click on links in the message, and please forward it to UCR’s
Information Security Office (<a href="https://ucrsupport.service-now.com/ucr_portal/?id=kb_article&sys_id=9738417a1bcb54989c0b844fdd4bcbad" style="color:rgb(5,99,193)">instructions
on where and how to forward these mails can be found here</a>). </p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">If you believe an account has been opened in your name at
one of these institutions, you should contact the institution immediately and
ask for the account to be closed. <a href="https://its.ucr.edu/iso-alert/2021/10/01/information-about-chimego2bank-solicitations-new-bank-accounts" style="color:rgb(5,99,193)">UCR
has developed a web page</a> with additional information about this issue,
contact information for Chime and Go2Bank, and reminders about best practices
for protecting yourself against cybercrime. Please review this information and
ensure that you are taking all necessary precautions to protect your identity
and personal information.</p>

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<p class="MsoNormal" style="line-height:11.75pt;margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(0,61,165)">Information Technology Solutions</span></p>

<p class="MsoNormal" style="line-height:11.75pt;margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(0,61,165)">University of California,
Riverside</span></p>

<p class="MsoNormal" style="line-height:11.75pt;margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><a href="https://its.ucr.edu/" target="_blank" style="color:rgb(5,99,193)"><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(0,61,165)">ITS.UCR.EDU</span></a></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><img border="0" width="216" height="40" alt="UCR-ITS-Logo_Riv_signature.jpg"></p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:7.5pt;font-family:Arial,sans-serif;color:rgb(204,0,0)">Please Note: This email account is not monitored by ITS
staff. If you require technical support, please take one of the following
actions:</span></b><b><span style="font-size:7.5pt;font-family:Arial,sans-serif"> </span></b></p>

<ul style="margin-top:0in;margin-bottom:0in" type="disc">
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b" target="_blank" style="color:rgb(5,99,193)">Submit a support ticket</a> if you need to report an
     IT problem to BearHelp </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home" target="_blank" style="color:rgb(5,99,193)">Submit a request</a> for an IT project, service, or
     service enhancement </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b" target="_blank" style="color:rgb(5,99,193)">Browse the ITS Knowledge Base</a> for self-help
     articles </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0" target="_blank" style="color:rgb(5,99,193)">Browse and download course software</a> from the
     Student Software Catalog </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif">For live support, you can contact the BearHelp helpdesk
     during normal business hours (M-F, 8am-5pm) at 951-827-4848 
       </span><span style="font-family:Arial,sans-serif"> </span></li>
</ul></div>