<div dir="ltr"><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="line-height:105%;color:rgb(57,59,65)"><font size="4">Dear Highlander
Community,</font></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="font-size:large;line-height:105%;color:rgb(57,59,65)">Please be advised that
the campus network is currently experiencing an unexpected service
disruption. As a result, users may experience </span><span style="font-size:large;line-height:105%">internet connectivity issues if using the<span style="color:rgb(57,59,65)"> campus network. </span></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="font-size:large;line-height:105%;color:rgb(57,59,65)">We are currently
working with our network provider to investigate the issue. Please visit </span><a href="https://techalerts.ucr.edu/" style="font-size:large;color:blue"><span style="line-height:105%;color:rgb(5,99,193)">techalerts.ucr.edu</span></a><span style="font-size:large;line-height:105%;color:rgb(57,59,65)">, where we will continue to keep campus updated
on the status of this issue until it is resolved.   </span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="font-size:large;line-height:105%;color:rgb(57,59,65)">We apologize for any
inconvenience this may cause and appreciate your patience as we work diligently
to get </span><span style="font-size:large;line-height:105%">campus network<span style="color:rgb(57,59,65)"> services restored.</span></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="font-size:large;color:rgb(57,59,65)">Enabling Your Continued
Success, </span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="font-size:10pt;line-height:105%;font-size:10pt;line-height:105%"></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="color:rgb(0,61,165);font-family:Arial,sans-serif;font-size:9pt"><br></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="color:rgb(0,61,165);font-family:Arial,sans-serif;font-size:9pt">Information Technology Solutions<br></span><span style="color:rgb(0,61,165);font-family:Arial,sans-serif;font-size:9pt">University of California, Riverside<br></span><a href="https://its.ucr.edu/" target="_blank" style="font-size:11pt;color:blue"><span style="font-size:9pt;line-height:105%;font-family:Arial,sans-serif;color:rgb(0,61,165)">ITS.UCR.EDU</span></a></p><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:7.5pt;font-family:Arial,sans-serif;color:rgb(204,0,0)">Please
Note: This email account is not monitored by ITS staff. If you require
technical support, please take one of the following actions:</span></b><b><span style="font-size:7.5pt;font-family:Arial,sans-serif"> </span></b></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-family:Calibri,sans-serif"><span style="line-height:105%;color:rgb(57,59,65)">



</span></p><ul type="disc" style="margin-bottom:0in">
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b" target="_blank" style="color:blue">Submit a support ticket</a> if you need to report an IT
     problem  </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home" target="_blank" style="color:blue">Submit a request</a> for an IT project, service, or
     service enhancement </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b" target="_blank" style="color:blue">Browse the ITS Knowledge Base</a> for self-help
     articles </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0" target="_blank" style="color:blue">Browse and download course software</a> from the Student
     Software Catalog </span></li>
 <li class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:7.5pt;font-family:Arial,sans-serif">For
     live support, you can contact the BearHelp helpdesk during normal business
     hours (M-F, 8am-5pm) at 951-827-4848    </span><span style="font-family:Arial,sans-serif"> </span></li>
</ul><ul type="disc" style="margin-bottom:0in">
</ul></div>