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.gmail-CDt4Ke.gmail-JYVBee { font-size: 16pt; }
}</style></head><body><div dir="ltr"><div class="bcv"><div class="a6p T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 a6p" tabindex="1"><span class="bcr"></span></div></div><div class="bcC T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 bcC" tabindex="1"><span class="bcq"></span></div></div></div><div><div role="main" class="gmail-RCETm" dir="ltr" style="outline:none"><table role="presentation" cellpadding="0" cellspacing="0" border="0" class="gmail-cIGDzc" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td><!--[if mso]><table role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;" align="center" width="900"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="fixed-width-table" role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;border-collapse:collapse;border-spacing:0px" align="center"><!--<![endif]--><tbody><tr><td width="100%" align="center" class="gmail-NMs6r"><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-lQAHbd" style="background-color:rgb(0,61,165);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="50%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="50%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-qWD73c gmail-Ft7HRd-AhqUyc-qWD73c gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div class="gmail-t3iYD" style="overflow:hidden"><img src="cid:ii_mlk4ld2k0" alt="image" style="height: auto; display: block; width: 100%; border: 0px;" width="200" height="35"></div></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-qeLZfd" style="background-color:rgb(255,184,28);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div id="gmail-h.z32qo47bzyfe" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e" style="margin-bottom:0px"></div><h2 id="gmail-h.z32qo47bzyfe_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="line-height:1.38;margin:0px 0pt;padding-top:0px;padding-bottom:0px;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc">The new campus VPN is available to Windows, Mac, Linux, Chrome, Android, and iOS users.</span></h2></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="line-height:1.656;margin:0px 0pt 0pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Dear Highlander, </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">On March 11, 2026, UC Riverside will decommission its old virtual private network (VPN), Palo Alto (GlobalProtect). To ensure continued access to the campus VPN, users of GlobalProtect VPN should transition to using the new campus VPN, Cisco Secure (AnyConnect). The new VPN was</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/blog/2025/10/23/new-campus-vpn-available-download-required-linux-chrome-android-and-ios-devices" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">released to campus in October 2025</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">. The campus VPN upgrade is part of Information Technology Solutions’ (ITS) efforts to further improve UCR’s network infrastructure.</span></p><div id="gmail-h.eaghgwdgv7bh" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.eaghgwdgv7bh_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Linux, Chromebook, Android, and iOS Users</span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Highlanders who use the VPN with devices that have Linux, Chrome, Android, or iOS operating systems (i.e., Linux machines, Chromebooks, phones, or tablets) may find installation and configuration guidance in the IT knowledge base. If this applies to you, please find guidance below:</span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-II5mzb gmail-Ktthjf-AhqUyc-II5mzb gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-N0neUc gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table role="button" align="center" border="0" cellspacing="0" cellpadding="0" style="border-collapse:separate;table-layout:fixed;border-spacing:0px"><tbody><tr><td style="display:table-cell;text-align:center;overflow:hidden;line-height:36px;text-overflow:ellipsis;white-space:nowrap;background-color:rgb(0,61,165);color:rgb(249,249,249);border:1px solid rgb(0,61,165);height:27pt;font-size:12pt;font-family:Arial;font-weight:400;font-style:normal;padding-left:6px;padding-right:6px;width:100%;border-radius:4px;max-width:100%;vertical-align:middle" class="gmail-L7IXhc gmail-htnAL gmail-QmpIrf gmail-ox72Kb gmail-NsaAfc gmail-UDyl6c"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142#_yb8gz1guz5wr" target="_blank" class="gmail-QmpIrf" style="width:100%;text-decoration:none;background-color:rgb(0,61,165);color:rgb(249,249,249);border-color:rgb(0,61,165)"><span class="gmail-NsaAfc gmail-UDyl6c" style="overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:center;width:100%">Guidance for Linux</span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-II5mzb gmail-Ktthjf-AhqUyc-II5mzb gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-N0neUc gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table role="button" align="center" border="0" cellspacing="0" cellpadding="0" style="border-collapse:separate;table-layout:fixed;border-spacing:0px"><tbody><tr><td style="display:table-cell;text-align:center;overflow:hidden;line-height:36px;text-overflow:ellipsis;white-space:nowrap;background-color:rgb(0,61,165);color:rgb(249,249,249);border:1px solid rgb(0,61,165);height:27pt;font-size:12pt;font-family:Arial;font-weight:400;font-style:normal;padding-left:6px;padding-right:6px;width:100%;border-radius:4px;max-width:100%;vertical-align:middle" class="gmail-L7IXhc gmail-htnAL gmail-QmpIrf gmail-ox72Kb gmail-NsaAfc gmail-UDyl6c"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142#_2kjon6ucxzg6" target="_blank" class="gmail-QmpIrf" style="width:100%;text-decoration:none;background-color:rgb(0,61,165);color:rgb(249,249,249);border-color:rgb(0,61,165)"><span class="gmail-NsaAfc gmail-UDyl6c" style="overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:center;width:100%">Guidance for Chromebook</span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-II5mzb gmail-Ktthjf-AhqUyc-II5mzb gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-N0neUc gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table role="button" align="center" border="0" cellspacing="0" cellpadding="0" style="border-collapse:separate;table-layout:fixed;border-spacing:0px"><tbody><tr><td style="display:table-cell;text-align:center;overflow:hidden;line-height:36px;text-overflow:ellipsis;white-space:nowrap;background-color:rgb(0,61,165);color:rgb(249,249,249);border:1px solid rgb(0,61,165);height:27pt;font-size:12pt;font-family:Arial;font-weight:400;font-style:normal;padding-left:6px;padding-right:6px;width:100%;border-radius:4px;max-width:100%;vertical-align:middle" class="gmail-L7IXhc gmail-htnAL gmail-QmpIrf gmail-ox72Kb gmail-NsaAfc gmail-UDyl6c"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142#_d83ijwbzaqax" target="_blank" class="gmail-QmpIrf" style="width:100%;text-decoration:none;background-color:rgb(0,61,165);color:rgb(249,249,249);border-color:rgb(0,61,165)"><span class="gmail-NsaAfc gmail-UDyl6c" style="overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:center;width:100%">Guidance for Android</span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-II5mzb gmail-Ktthjf-AhqUyc-II5mzb gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-N0neUc gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table role="button" align="center" border="0" cellspacing="0" cellpadding="0" style="border-collapse:separate;table-layout:fixed;border-spacing:0px"><tbody><tr><td style="display:table-cell;text-align:center;overflow:hidden;line-height:36px;text-overflow:ellipsis;white-space:nowrap;background-color:rgb(0,61,165);color:rgb(249,249,249);border:1px solid rgb(0,61,165);height:27pt;font-size:12pt;font-family:Arial;font-weight:400;font-style:normal;padding-left:6px;padding-right:6px;width:100%;border-radius:4px;max-width:100%;vertical-align:middle" class="gmail-L7IXhc gmail-htnAL gmail-QmpIrf gmail-ox72Kb gmail-NsaAfc gmail-UDyl6c"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142#_xz2abebino36" target="_blank" class="gmail-QmpIrf" style="width:100%;text-decoration:none;background-color:rgb(0,61,165);color:rgb(249,249,249);border-color:rgb(0,61,165)"><span class="gmail-NsaAfc gmail-UDyl6c" style="overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:center;width:100%">Guidance for iOS</span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="33.33333333333333%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="33.33333333333333%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-II5mzb gmail-Ft7HRd-AhqUyc-II5mzb gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div id="gmail-h.mas879o6etin" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e" style="margin-bottom:0px"></div><h2 id="gmail-h.mas879o6etin_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Windows and Mac Users </span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Highlanders with devices that use Windows or Mac operating systems may download the new Cisco Secure (AnyConnect) campus VPN.</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142#_yb8gz1guz5wr" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Installation and configuration guidance</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> is available in the IT knowledge base.</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Guidance on how to connect to Cisco Secure (AnyConnect) VPN for</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012423" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Windows users</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> and</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012424" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Mac users</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> are available in the IT knowledge base.</span></p><div id="gmail-h.kmx3cf2j5gyb" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.kmx3cf2j5gyb_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">IT Support</span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">If you experience any issues with VPN or network connectivity, please</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=What%20type%20of%20connection%20are%20you%20having%20trouble%20with%20-%20VPN%20connection%20issue" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">submit a ticket</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00 pm. For in-person support, please visit the IT Support Services stations located at the first floors of the Rivera and Orbach libraries and the Student Success Center between Monday through Friday, 8:30 am to 5:00 pm.</span></p><br><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Sincerely, </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Jeremy Fisher </span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-style:italic">Executive Director of Infrastructure</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Information Technology Solutions</span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-WxWicb" style="background-color:rgb(249,249,249);padding-bottom:0px;padding-top:0px;background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table width="100%" cellspacing="0" cellpadding="0" border="0" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" class="gmail-MAGsDf" style="line-height:8.5px;font-size:8.5px"> </td></tr><tr><td width="100%" class="gmail-E4BYfc" style="background-color:rgb(217,217,217);line-height:2px;font-size:2px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Information Technology Solutions</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Computing & Communications Building</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">900 University Ave.</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Riverside, CA 92521</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">951-827-4848 | </span><a class="gmail-XqQF9c" href="https://its.ucr.edu/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc gmail-aw5Odc" style="font-variant:normal;text-decoration:underline;color:rgb(0,61,165)">its.ucr.edu</span></a><span class="gmail-C9DxTc" style="font-variant:normal"> </span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></div></div></body></html>