[Ucrfacultyandstaff] TECH ALERT: Power Outage Impacting Multiple Campus Services

UCR Information Technology Solutions its at ucr.edu
Fri Dec 3 08:41:43 PST 2021


Dear Highlander Community,

Please be advised that the SoME Data Center is currently experiencing an
unexpected service disruption due to a campus-planned electrical shutdown
that took place early this morning. As a result of the power loss, multiple
campus services are currently unavailable.

To view a list of impacted services and updates on the status of this
outage, please visit techalerts.ucr.edu. We will continue to keep campus
updated on the status of this issue via TechAlerts until it is resolved.

We apologize for any inconvenience this may cause and appreciate your
patience as we work diligently to get system services restored.

Enabling Your Continued Success,


Information Technology Solutions

University of California, Riverside

ITS.UCR.EDU <https://its.ucr.edu/>


*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Submit a support ticket
   <https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b>
   if you need to report an IT problem
   - Submit a request
   <https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home> for an
   IT project, service, or service enhancement
   - Browse the ITS Knowledge Base
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b>
   for self-help articles
   - Browse and download course software
   <https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0>
   from the Student Software Catalog
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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