[Ucrfacultyandstaff] REMINDER: Upcoming UCPath Downtime

Puja Pannu puja.pathak at ucr.edu
Mon Dec 6 16:37:59 PST 2021


Dear Colleagues,


As a reminder, UCPath will be unavailable starting this Friday, December 10th at noon - Monday, December 13th at 6am. UCPath will be upgraded from Oracle software version 17 to version 37 as part of the "PUM Upgrade<https://ucpath.ucr.edu/pum-upgrade>." During this cutover, UCPath will be unavailable.
Note: This system update will not result in any changes to UCPath Online and there are no expected change impacts to UCR employees.  While we don't expect any problems, if you experience any issues, please do not hesitate to reach out to the Campus Support Center (CSC) using the contact information below.



Below are the times UCPath will be unavailable:

  *   Downtime: Friday, December 10th at 12:00pm - Monday, December 13th at 6:00am
  *   The UCPath self-service portal will be unavailable during the key dates noted above.  Faculty, staff, and student workers will not be able to visit UCPath online to view/download W-2s, pay statements, leave balances, etc., during the outage.



Paychecks: Paychecks will be delivered as scheduled during this time period, however Earnings Statements (paystubs) will only be available when the portal is available.



Whom to Contact with Questions:

  *   Campus Contacts
     *   For issues that need resolution, please email UCPathhelp at ucr.edu<mailto:UCPathhelp at ucr.edu>
     *   For general questions, please email UCPathCSC at ucr.edu<mailto:UCPathCSC at ucr.edu>



  *   UCPC Contact
     *   UCPath Center associates will still be available for inquiries. If you need help during the planned maintenance window, you can still call the UCPath Center at: (855) 982-7284 from 8 a.m. to 6 p.m. PT.



Thank you,
The Campus Support Center (CSC) Team |UCPath.ucr.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__ucpath.ucr.edu_&d=DwMFAg&c=LsLxleeqPm1pgCNn-PN_bQ&r=bK4a032__NbmVurgHpTTGO5dV2eLNEr3OLxcIKQyryk&m=FiobAW9m0Ey3scKj1XmPsBSkzSt8c6LOK0NlTY53tnDj6S7cCkCo0rwNGitgeCqi&s=fIxkxZ5QgYi_NHYx2La4-9_avDoBgKX_uQnvibTBrhE&e=>
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