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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#393B41'>Esteemed Faculty & Staff, <o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'>Please be advised of emergency maintenance to Windows File Sharing services, taking place from <b>7:00 AM tomorrow, February 6, </b>until<b> 5:00 PM</b> <b>on Sunday, February 7, 2021. </b> <o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#C00000'>During the maintenance window campus users should expect to be unable to access personal and department shares as Windows File Sharing will be unavailable. </span></b><span style='color:#C00000'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'>This emergency maintenance is required by the vendor to make critical security updates to the system.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'>We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure this critical update is applied to our systems. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'>To follow the status of this change, please </span><a href="https://techalerts.ucr.edu/pages/maintenance/5967bcc208eee84e0e0028b6/601dcb89b96dcc05372140a7">see the TechAlert</a><span style='color:#393B41'>. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'>In IT Together,<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Information Technology Solutions<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>University of California, Riverside<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><a href="https://its.ucr.edu/"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>ITS.UCR.EDU</span></a><span style='font-size:10.0pt;color:#003DA5'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><span style='color:#393B41'><img border=0 width=192 height=59 style='width:2.0in;height:.6145in' id="Picture_x0020_2" src="cid:image002.png@01D6FBD3.8C3DA610" alt="UC_Riverside_Horiz_WhtBG_signature"><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><span style='font-size:9.0pt;color:#393B41'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:normal'><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'>If you require technical support, please take one of the following actions: <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Submit a support ticket</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> if you need to report a problem to BearHelp <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_sc_home"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Submit a request</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> for software, hardware, or a service enhancement <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Browse the ITS Knowledge Base</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> for self-help articles <o:p></o:p></span></p><p class=MsoNormal><span style='color:#393B41'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#393B41'><o:p> </o:p></span></p></div></body></html>