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<p style="margin:0in"><span style="font-family:"Arial",sans-serif;color:black">Dear Highlander Community,</span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in"><span style="font-family:"Arial",sans-serif;color:black">Please be advised that there is an unexpected issue with UCR’s legacy Lightweight Directory Access Protocol (LDAP). As a result, campus users may be experiencing the following: </span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li style="color:black;margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;font-variant-numeric: normal;font-variant-east-asian: normal;font-variant-alternates: normal">
<span style="font-family:"Arial",sans-serif">Some users are currently unable to send email to some recipients and may receive a bounce or ‘500’ error message <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;font-variant-numeric: normal;font-variant-east-asian: normal;font-variant-alternates: normal">
<span style="font-family:"Arial",sans-serif">Cisco Jabber and some contact center phone users are currently experiencing a disruption of service <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;font-variant-numeric: normal;font-variant-east-asian: normal;font-variant-alternates: normal">
<span style="font-family:"Arial",sans-serif">Other issues are possible, if that particular system uses LDAP <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"-webkit-standard",serif;color:black"><br style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<br>
</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-family:"Arial",sans-serif;color:black">ITS is currently investigating to determine the cause and full scope of this LDAP issue. </span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"-webkit-standard",serif;color:black"><br style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<br>
</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-family:"Arial",sans-serif;color:black">Please visit
</span><span style="font-family:"-webkit-standard",serif;color:black"><a href="https://techalerts.ucr.edu/"><span style="font-family:"Arial",sans-serif">techalerts.ucr.edu</span></a></span><span style="font-family:"Arial",sans-serif;color:black">, where we
will continue to keep campus updated on the status of this issue until it is resolved.</span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"-webkit-standard",serif;color:black"><br style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<br>
</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-family:"Arial",sans-serif;color:black">We appreciate your patience as we work diligently to get system services restored. </span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:black">Sincerely, </span><span style="font-family:"-webkit-standard",serif;color:black"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5">Information Technology Solutions</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555"><br>
University of California, Riverside<br>
</span><span style="font-family:"-webkit-standard",serif;color:black"><a href="https://its.ucr.edu" title="https://its.ucr.edu"><span style="font-family:"Arial",sans-serif">https://its.ucr.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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