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}</style></head><body><div dir="ltr"><div class="bcv"><div class="a6p T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 a6p" tabindex="1"><span class="bcr"></span></div></div><div class="bcC T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 bcC" tabindex="1"><span class="bcq"></span></div></div></div><div><div role="main" class="gmail-RCETm" dir="ltr" style="outline:none"><table role="presentation" cellpadding="0" cellspacing="0" border="0" class="gmail-cIGDzc" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td><!--[if mso]><table role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;" align="center" width="900"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="fixed-width-table" role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;border-collapse:collapse;border-spacing:0px" align="center"><!--<![endif]--><tbody><tr><td width="100%" align="center" class="gmail-NMs6r"><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-lQAHbd" style="background-color:rgb(0,61,165);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="50%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="50%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-qWD73c gmail-Ft7HRd-AhqUyc-qWD73c gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div class="gmail-t3iYD" style="overflow:hidden"><img src="cid:ii_moxidf7u1" alt="image" style="height: auto; display: block; width: 100%; border: 0px;" width="200" height="35"></div></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-qeLZfd" style="background-color:rgb(255,184,28);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div id="gmail-h.z32qo47bzyfe" class="gmail-Ap4VC gmail-yMxPgf gmail-aP9Z7e" style="margin-bottom:0px"></div><h1 id="gmail-h.z32qo47bzyfe_l" dir="ltr" class="gmail-zfr3Q gmail-duRjpb gmail-CDt4Ke" style="line-height:1.2;margin:0px 0pt;padding-top:0px;padding-bottom:0px;font-size:20pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-jW0mOd gmail-C9DxTc" style="color:rgb(0,61,165);vertical-align:baseline;font-size:17pt">Notice: Latest update on Canvas security breach and guidance for instructors</span></h1></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="line-height:1.656;margin:0px 0pt 0pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Dear Colleagues,</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">UC Riverside is continuing to follow the University of California Office of the President’s</span><a class="gmail-XqQF9c" href="https://ucnet.universityofcalifornia.edu/employee-news/nationwide-security-breach-involving-canvas/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">directive</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> to disable local access to Canvas until we are confident the system is secure. </span><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">While we work to restore access to Canvas, students should continue to attend their regularly scheduled classes</span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">. </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">UCOP has allowed UC Berkeley and UC Merced to restore Canvas service today, to support critical operations for finals and to test the return to service for the UC at large. </span><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">UCR currently anticipates full restoration of service by Monday, May 11th, pending final leadership approval and security reviews. </span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Any changes to this expected timeframe will be communicated via Scotmail. </span></p><div id="gmail-h.wuhmqwefqduk" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.wuhmqwefqduk_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Guidance for Instructors </span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:10pt 0pt 0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Multiple tools and resources are available to support instruction while Canvas is unavailable. </span></p><ul class="gmail-n8H08c gmail-UVNKR" style="list-style-type:square;margin:6px 0px 0px;padding:0px"><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:0px 0px 0px 15pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Communicating with your students:</span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> Please follow the</span><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC#communicating-with-students" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">instructions to use iGrade</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> to communicate with your students while Canvas is unavailable. iGrade is also the way to obtain your class roster.</span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Leveraging educational technologies to teach outside of Canvas:</span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> If you are using other UCR teaching technologies, they are still available even if Canvas is unavailable. You can find direct access to these tools and continuity instructions below:</span></p><ul class="gmail-n8H08c gmail-UVNKR" style="list-style-type:square;margin:6px 0px 0px;padding:0px"><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:0px 0px 0px 15pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC#using-zoom-to-host-classes-onl" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Zoom Video Conferencing</span></a></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC#video-file-sharing" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Video and File Sharing</span></a></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC#exams-assignments" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Exams and Assignments</span></a></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;padding-bottom:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC#attendance-feedback" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Attendance and Feedback</span></a></p></li></ul></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;padding-bottom:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Using institutionally supported platforms & technologies:</span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> The teaching approaches mentioned above operate via secure UCR technologies and require a netID login. This keeps our institutional data within UCR-managed environments.</span></p></li></ul><div id="gmail-h.aer2fz6p0ul0" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.aer2fz6p0ul0_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Where To Get Help</span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">XCITE Center for Teaching and Learning: </span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Contact XCITE (</span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline"><a href="mailto:xcite@ucr.edu">xcite@ucr.edu</a></span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> or 951-827-2612) if you need help with pedagogical strategies during this disruption or if you need support with the use of academic technologies. Also check the</span><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/IC" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Instructional Continuity</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> page in</span><a class="gmail-XqQF9c" href="https://teaching.ucr.edu/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Teaching@UCR</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">, which is updated frequently. </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Information Technology Solutions (ITS):</span><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> Contact ITS if you need technical assistance, encounter login issues, or need to report information security concerns. To request IT support, please</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=What%20type%20of%20connection%20are%20you%20having%20trouble%20with%20-%20VPN%20connection%20issue" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">submit a ticket</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00 pm.</span></p><div id="gmail-h.7x8wo1u83p4m" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.7x8wo1u83p4m_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Stay Up-To-Date</span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">For the most recent updates on this incident, please refer to the</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/blog/2026/05/07/monitoring-nationwide-security-breach-involving-canvas" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">ITS Blog</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> and</span><a class="gmail-XqQF9c" href="https://techalerts.ucr.edu/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">TechAlerts</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> or</span><a class="gmail-XqQF9c" href="https://status.instructure.com/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Instructure’s Status page</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">. The UC Office of the President is also providing</span><a class="gmail-XqQF9c" href="https://ucnet.universityofcalifornia.edu/employee-news/nationwide-security-breach-involving-canvas/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">updates to the UC community</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> as the situation evolves. For more information on the security incident, please access</span><a class="gmail-XqQF9c" href="https://www.instructure.com/incident_update" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Instructure’s Security Incident Update & FAQs</span></a><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">.</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Thank you for your commitment to UCR’s instructional mission and our students. </span></p><br><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0)">Sincerely, </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Elizabeth Watkins, Ph.D.</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-style:italic">Provost and Executive Vice Chancellor </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Matthew Gunkel </span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-style:italic">Chief Information Officer and Associate Vice Chancellor</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Dewight Kramer</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-style:italic">Chief Information Security Officer</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-family:Arial;font-weight:700">Dr. Richard L. Edwards</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,0,0);font-style:italic">Executive Director for the XCITE Center for Teaching & Learning</span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-WxWicb" style="background-color:rgb(249,249,249);padding-bottom:0px;padding-top:0px;background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table width="100%" cellspacing="0" cellpadding="0" border="0" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" class="gmail-MAGsDf" style="line-height:8.5px;font-size:8.5px"> </td></tr><tr><td width="100%" class="gmail-E4BYfc" style="background-color:rgb(217,217,217);line-height:2px;font-size:2px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="line-height:1.2;margin:0px 0pt 0pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(204,0,0);font-family:Arial;font-size:8.5pt;font-weight:700;vertical-align:baseline">This email account is not monitored by ITS staff. If you require technical support, please take one of the following actions: </span></p><ul class="gmail-n8H08c gmail-UVNKR" style="list-style-type:square;margin:6px 0px 0px;padding:0px"><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:0px 0px 0px 15pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.2;margin:10pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(32,33,36);font-size:7.5pt;vertical-align:baseline">Visit the ITS website at </span><a class="gmail-XqQF9c" href="https://its.ucr.edu/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);font-size:7.5pt;text-decoration:underline;vertical-align:baseline">its.ucr.edu</span></a><span class="gmail-C9DxTc" style="color:rgb(32,33,36);font-size:7.5pt;vertical-align:baseline"> to find self-help articles, submit and track support tickets, request IT services, and more. </span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.2;margin:10pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(32,33,36);font-size:7.5pt;vertical-align:baseline">For live support, you can contact the BearHelp helpdesk at 951-827-4848 from Monday to Friday, 8:00am to 5:00pm.</span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;padding-bottom:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:medium;border-style:none;border-color:currentcolor;line-height:1.2;margin:10pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(32,33,36);font-size:7.5pt;vertical-align:baseline">If you suspect you received a phishing email, please report it using </span><a class="gmail-XqQF9c" href="https://its.ucr.edu/phishalarm" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(17,85,204);font-size:7.5pt;text-decoration:underline;vertical-align:baseline">PhishAlarm</span></a><span class="gmail-C9DxTc" style="color:rgb(32,33,36);font-size:7.5pt;vertical-align:baseline">.</span></p></li></ul></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></div></div></body></html>