[Faculty] Notice: iLearn Unavailable Tonight Due to Urgent Maintenance

UCR Information Technology Solutions its at ucr.edu
Tue Jan 5 14:35:45 PST 2021


Dear Students & Faculty, 

 

This email is to inform you that Information Technology Solutions (ITS) has
identified an issue with the iLearn application that requires urgent
maintenance. As a result, iLearn will be inaccessible to users from 11 PM
until 11:59 PM today, January 5, while maintenance is performed.   

 


Maintenance Event Information


System

iLearn


Start Time

11:00 PM on Tuesday, January 5


End Time

11:59 PM on Tuesday January 5


User Experience

Service unavailable during maintenance 

  

 

To follow the status of this change, please visit techalerts.ucr.edu
<https://techalerts.ucr.edu/> . 

 

We apologize for any inconvenience this may cause and appreciate your
patience as we work to fully restore system services. 

 

Enabling Your Continued Success, 

 

Information Technology Solutions

University of California, Riverside

 <https://its.ucr.edu/> ITS.UCR.EDU



 

If you require technical support, please take one of the following actions: 

.
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=d10c39e
e0f348300138942bce1050e8b> Submit a support ticket if you need to report a
problem to BearHelp  

.           <https://ucrsupport.service-now.com/ucr_portal?id=ucr_sc_home>
Submit a request for software, hardware, or a service enhancement 

.
<https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f
00a2e983dcb3990e7b> Browse the ITS Knowledge Base for self-help articles 

 

 

 

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