[Msoadm] Known Issue - Concur Login Error

[Asirra A Suguitan]

Dear Colleagues,

Please share this message with your users.  We have received reports of users encountering login issues with Concur Travel and Expense when accessing it through the link provided in R'Space. Our team is actively working with ITS and the Vendor to resolve this issue. In the meantime, we have an alternative solution for accessing Concur:

*         Visit concur.ucr.edu<https://concur.ucr.edu/>.

*         Enter your netid at ucr.edu<mailto:netid at ucr.edu> (e.g., laurav at ucr.edu<mailto:laurav at ucr.edu>) in the login field.

*         Select "Sign in with UCR SSO login."

This temporary solution will allow you to access Concur while we work on resolving the login issues. Once the issue is resolved, please resume accessing Concur through the R'Space portal as usual. We apologize for any inconvenience caused and appreciate your patience as we work toward a resolution

Furthermore, we would like to inform you that the program team is compiling a list of known finance system issues that impact various financial processes and reports. You can access this consolidated list at https://impact23.ucr.edu/known-issues-tracker.

Thank you for your understanding and cooperation.

Best regards,
Asirra Suguitan
Impact23 Functional Lead and Assistant Controller
[ucr-logo-email]



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