[Students] IT Security Alert: Notice of Malicious Phishing Emails Targeting UCR

[UCR Information Technology Solutions]

Dear Highlander Community,



Please be advised that ITS has received reports of malicious phishing
emails that are written to look as if they are coming from *reghelpdesk at ucr.edu
<reghelpdesk at ucr.edu>*, other Student Services departments on campus, or
individual campus users.



The subject of the email will look like it is a reply to an email (i.e.,
the subject line begins with Re: or RE: ).



The body of the email will contain a hyperlink with the text "DOCUMENT
DOWNLOAD LINK" that directs the user to a zip file download or other
Microsoft Office document. *This file contains malware and should not be
downloaded or opened.*



DO NOT click on any links in suspicious emails. All users are advised to
report suspicious emails to the ITS abuse email account at *abuse at ucr.edu
<abuse at ucr.edu>*. For step-by-step guidance on how to do this, please visit
the IT Knowledge Base at kb.ucr.edu and enter "Email Phishing: How to
notify the UCR Information Security Office" in the search bar.



As always, ITS encourages you to remain vigilant and follow cybersecurity
best practices when learning and working online. For additional resources
on how to handle future suspicious emails, please refer to information
security guidance on the ITS website at its.ucr.edu/cybersmart.



Enabling Your Continued Success,


Josh Bright

Interim Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions



Dewight Fredrick Kramer

Chief Information Security Officer

Information Technology Solutions


*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Submit a support ticket
   <https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b>
   if you need to report an IT problem
   - Submit a request
   <https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home> for an
   IT project, service, or service enhancement
   - Browse the ITS Knowledge Base
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b>
   for self-help articles
   - Browse and download course software
   <https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0>
   from the Student Software Catalog
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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