[Students] TechAlert: Campus Network Currently Experiencing Service Disruption

UCR Information Technology Solutions its at ucr.edu
Thu Jun 2 13:36:22 PDT 2022


Dear Highlander Community,

Please be advised that the campus network is currently experiencing an
unexpected service disruption. As a result, users may experience internet
connectivity issues if using the campus network.

We are currently working with our network provider to investigate the
issue. Please visit techalerts.ucr.edu, where we will continue to keep
campus updated on the status of this issue until it is resolved.

We apologize for any inconvenience this may cause and appreciate your
patience as we work diligently to get campus network services restored.

Enabling Your Continued Success,


Information Technology Solutions
University of California, Riverside
ITS.UCR.EDU <https://its.ucr.edu/>

*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*


   - Submit a support ticket
   <https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b>
   if you need to report an IT problem
   - Submit a request
   <https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home> for an
   IT project, service, or service enhancement
   - Browse the ITS Knowledge Base
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b>
   for self-help articles
   - Browse and download course software
   <https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0>
   from the Student Software Catalog
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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